MSW Support
MSW Support is available 24/7, year-round, and can answer questions regarding reporting in MSW Reportal. For specific questions regarding an authority, please contact the respective authority.
MSW Support
Telephone: +46-(0)771-40 00 50
Email: support@mswreportal.se
Opening hours: Monday-Sunday 00:00–24:00
Swedish Coast Guard:
Telephone: +46-(0)10-643 66 00 (Swedish Maritime Clearance, SMC)
Email: sweden24@kustbevakningen.se
Opening hours: Monday-Sunday 00:00–24:00
Swedish Maritime Administration:
Telephone: +46 (0)10-478 58 00 (Port Call Support)
Email: portcall@sjofartsverket.se
Opening hours: Monday-Friday: 08:00-16:00
Swedish Transport Agency:
Telephone: +46 (0)771-503 503
Email: kontakt@transportstyrelsen.se
Opening hours: Monday-Friday: 08:00-16:00
Customs:
Telephone: +46 (0)771-520 520 (Customs matter office hours)
Telephone: +46 (0)8-456 65 61 (Shipping clearance office hours)
Telephone: +46 (0)8-456 65 60 (Shipping clearance outside office hours)
Email: fartygsklarering@tullverket.se
Opening hours: Monday-Sunday 00:00–24:00
Last updated 2026-05-11