Fallback procedures

Authorities connected to the MSW Reportal have dedicated fallback procedures and it is the prerogative of each authority to make decisions regarding its transition to fallback procedures.

What happens if MSW Reportal does not work?

Authorities that are affiliated with MSW Reportal have their own fallback procedue and it is up to each individual authority to decide when to switch to the fallback procedure.

Information on when fallback procedures are to be used will be posted in the news feed "current messages" on MSW Reportal, as well as on the respective authority's website.

Swedish Customs - fallback procedure (the swedish page)
The Swedish Coast Guard - fallback procedure

Please note that the Swedish Transport Agency does not have a fallback procedure.

Contact information MSW Support and authorities

MSW Support